Equipment Not Powering On

Safe checks for receivers, speakers, mixers, projectors and other equipment that won't turn on.

  1. Check the outlet: plug in something else you know works, like a phone charger or lamp.
  2. Check power strips: make sure the switch is on and the strip's breaker hasn't tripped. Many stage power strips have a reset button.
  3. Check the power cable and power supply: fully seated at both ends? If the equipment uses an external power adapter, check its light (if it has one).
  4. Check the power switch on the equipment, and any rear-panel switch.
  5. Battery-powered items: fresh batteries, inserted the right way, with clean contacts.
  6. Projectors: after a power interruption, some projectors need a cool-down before they restart. Wait, then try again. Check for warning lights and look up the pattern in the manual.
  7. Powered speakers: check the power switch, the volume control on the speaker, and any standby/auto-on setting.

Stop and contact us if you smell burning, see smoke or scorch marks, hear crackling inside the unit, the power cord is damaged, or a breaker trips again right after reset. Unplug it and don't use it. Never open equipment, bypass a fuse or breaker, or remove a ground pin.

Next steps: Troubleshooting before requesting repair · Warranty claim · Manufacturer warranties

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