Tracking Your Shipment

When your order ships, we email you a shipping confirmation with tracking numbers. Larger orders may ship in several boxes, each with its own tracking number.

Where to find tracking

• Your shipping confirmation email. Click the tracking link or enter the number at the carrier's website (most orders ship by UPS).
• Your order status page, from your order confirmation email or your account at shopstagegear.com/account.

Tracking hasn't updated

It's normal for tracking to show "label created" for up to a day before the carrier scans the package. Holidays and weekends can add time. If tracking hasn't moved for several business days, see What to do if your package is delayed.

No shipping email yet?

Check your spam folder, then see Checking your order status for typical ship times.

Tracking a rental? Rentals ship from our rental partner with UPS tracking for every package. See When your rental arrives.