Lead Times, Backorders and Product Availability
Here is what to expect on timing, so you can plan around your show.
| Type of item | Typical timing |
|---|---|
| In-stock items | Ship from Woodbury, CT within 5 business days |
| Show-Ready Wireless Systems | Built, programmed and tested to order, typically 2–4 weeks after your order is confirmed |
| Drop-ship items | Ship from the manufacturer or distribution partner; lead time varies and is confirmed after you order |
| Freight items (projectors, multi-rack systems, large speakers) | Freight cost and delivery details are confirmed with you before shipping |
Lead times are estimates, not guaranteed delivery dates. We confirm the lead time with you before built-to-order items ship.
Planning for a show date
If your purchase order needs district approval, request your quote early and work backward from tech week: quote → district approval → PO approved → build time → shipping → tech week.
Is an item in stock?
Product pages show availability, and in-stock items in Woodbury can be picked up free. If you need something by a specific date, contact us before ordering and we will tell you what we can realistically do. We can't reserve stock or guarantee a delivery date until an order is confirmed.
Short on time? Renting may be faster for a single production.
Still need help?
Call us at 718-874-2642 or email hello@shopstagegear.com. You will reach people who work in theatre. See How to contact Stage Gear support for what to include so we can help faster.