Solving Common Projection Image Problems

Problem Try this
Image looks dim or washed out Keep stage light off the projection surface; check the projector isn't in Eco/low-power mode; check the color mode; consider surface reflectivity. See Projector brightness
Blurry Adjust focus after the projector has warmed up; check the lens is clean; check the image isn't beyond the lens's range
Wrong shape (keystone/trapezoid) Use lens shift first, then minimal geometry correction. See Image alignment
Image is mirrored or upside down Change the projection mode (front/rear, ceiling/floor) in the menu
Edges cut off, or black bars Match computer resolution and aspect ratio to the projector; check overscan settings
Colors look wrong Reseat or swap the video cable; check color mode; check the content itself on another display
Flicker or dropouts Swap the cable or adapter; lower the resolution; check long-run extenders
Actor shadows Reconsider placement: an ultra-short-throw lens placed upstage reduces shadows. See Throw distance

Still need help?

Send a photo of the image and the projector model. Call us at 718-874-2642 or email hello@shopstagegear.com. You will reach people who work in theatre. See How to contact Stage Gear support for what to include so we can help faster.

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